Privacy Policy for The Traveler

August 8, 2017

This privacy policy discloses the privacy practices for The Traveler (www.mytravelerapp.com), owned and published on the Google Play Store and Apple App Store by 14Eleven Development LLC (www.14elevendev.com), an Indiana-based limited liability company. The Traveler is an app for Android and iOS mobile devices, along with a companion website, that provides the opportunity to record, capture, and share your travel experiences through paths drawn on a map, based on GPS location, and media, such as photos and videos, taken using your mobile device.

For the purpose of this privacy policy, unless otherwise noted, all references to The Traveler include the mobile app, website, and 14Eleven Development LLC.

This privacy policy applies solely to information collected by The Traveler. It will notify you of the following:

  1. What personally identifiable information is collected from you by The Traveler, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

14Eleven Development is the sole owners of the information collected by The Traveler. We only have access to/collect information that you voluntarily give us via your Google account login, email correspondence, or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to personalize your mobile and web experience with The Traveler, save your trips and related media, and respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to provide support or address concerns.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. You may opt out of all email messages from us by following the opt out link found in the footer of the message.

Credit card transactions

Your security is important to us. We do not store your credit card information. Online (web-based) payments are passed via a secure socket layer to a payment processor where your information is tokenized (whereby a random number is generated to represent your payment). The payment processor is PCI compliant which ensures that your information is being handled in accordance with industry security standards.

Online credit card transactions are process by Square.

In-app purchases are processed using Google or Apple's payment gateways. More information can be found at the following websites:

Registration

In order to use The Traveler, a user must first sign in using a Google account, implemented according to best practices provided by Google. During registration the Google account provides access to your display name, email address and profile picture. This information is used to personalize the mobile and web experience with The Traveler, save trips and related media, or contact you about the products/services on our site in which you have expressed interest.

The Traveler mobile app for Android may also ask permission to connect to your Google Fit account to save your fitness activity, including activity type (walking, running, biking) and estimated step counts.

Cookies

We use "cookies" on The Traveler website. A cookie is a piece of data stored on your hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in during each subsequent visit, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. The cookie contains your display name, email address, profile avatar URL, and Google Account ID.

Sharing

We may collect and share aggregated travel and activity information with our partners. This is not linked to any personal information that can identify any individual person or the places where you have traveled.

Surveys and Contests

From time-to-time The Traveler may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and email address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of The Traveler mobile app and website.

Your Access to and Control Over Information

You may opt out of any future contact from us at any time. You can do the following at any time by contacting us via the email address provided on our website or in this policy (support@14elevendev.com or thetravelerapp@gmail.com):

  • See what data we have about you, if any;
  • Change/correct any data we have about you;
  • Have us delete any data we have about you;
  • Express any concern you have about our use of your data.

By using your Google account to access The Traveler, you may disconnect that account at any time. The Google account and permissions website shows what parts of your account you've granted permission for The Traveler to access. For more information, please visit https://security.google.com/settings/security/permissions.

Security

We take precautions to protect your information. When you submit sensitive information via The Traveler, your information is protected both online and offline.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, customer service) are granted access to personally identifiable information, such as name and email address. The computers/servers in which we store personally identifiable information (name and email address) are kept in a secure environment.

We do not and will not ever store any credit card or financial information related to your account. All transactions for in-app purchases are handled and processed by Google, Apple, or Square. Information regarding the Google Play Terms of Service are available at: https://play.google.com/about/play-terms.html.

Links

The Traveler contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at support@14elevendev.com or thetravelerapp@gmail.com.